Privacy Policy

Last updated: July 2026 · Operated by Zasni Venture Sdn. Bhd.

1. Data We Collect

We collect account information (name, email), the factory operational data you enter (orders, customers, inventory), and subscription transaction records.

2. How We Use Data

Data is used solely to provide the SublimFlow service — processing orders, generating invoices/receipts, and managing your subscription.

3. Storage & Security

Data is stored on Google Cloud (Firestore) with encryption at-rest. Payments are processed by a third-party gateway (Stripe); we do not store your card details.

4. Third-Party Sharing

We do not sell your data. It is shared only with infrastructure (Google Cloud) and payment (Stripe) providers to the extent necessary for the service to function.

5. Your Rights (Malaysia PDPA 2010)

You have the right to access, correct, or request deletion of your personal data. Contact us for any request.

6. Contact Us

For any privacy inquiries, contact us on WhatsApp +60 14-538 9537.

1. Data yang Dikumpul

Kami mengumpul maklumat akaun (nama, e-mel), data operasi kilang yang anda masukkan (tempahan, pelanggan, inventori), dan rekod transaksi langganan.

2. Cara Kami Guna Data

Data digunakan semata-mata untuk menyediakan perkhidmatan SublimFlow — memproses tempahan, menjana invois/resit, dan mengurus langganan anda.

3. Penyimpanan & Keselamatan

Data disimpan di Google Cloud (Firestore) dengan penyulitan semasa-rehat. Bayaran diproses oleh gerbang pembayaran pihak ketiga (Stripe); kami tidak menyimpan butiran kad anda.

4. Perkongsian Pihak Ketiga

Kami tidak menjual data anda. Data hanya dikongsi dengan pembekal infrastruktur (Google Cloud) dan pembayaran (Stripe) setakat yang perlu untuk perkhidmatan berfungsi.

5. Hak Anda (PDPA 2010)

Anda berhak mengakses, membetul, atau meminta pemadaman data peribadi anda. Hubungi kami untuk sebarang permintaan.

6. Hubungi Kami

Sebarang pertanyaan berkaitan privasi, hubungi kami di WhatsApp +60 14-538 9537.